Topic: Analysis and problem solving

From a business process management perspective, you will learn work tools with which to optimize processes, generate savings and reduce loss of money due to errors and customer dissatisfaction.

Topic: Analysis and problem solving

Managing processes is much more than having a manual, it is having a work methodology where collaborators, infrastructure, technology and processes are aligned and working efficiently and achieving productivity for the company. 

Theme: Communication

Strategies to overcome communication barriers in virtual work teams, offering tools to achieve the effectiveness and efficiency of the work team and a clear and objective vision of the different roles that can be played within the virtual team.

Theme: Personal development

Know the 5 pillars of emotional intelligence from the vision of leadership: emotional self-awareness, emotional self-regulation, self-motivation, empathy and social skills, highlighting the importance of making decisions in a more humane way.

Topic: Change management and systemic solutions

Raise awareness of the importance of change as a mechanism for advancing towards a competitive position, for which it is necessary to be more flexible in the face of new paradigms  and understand how we go through the curve of change.

Theme: Time management

From the creation of habits and your own methodology, in this course you will be developing your own scheme to prioritize activities, plan them and eliminate distractions, managing to complete tasks, reduce stress and establish a balance between personal and work.

Theme: Time management

Helps diagnose and correct time wasting habits.

Your team will learn to evaluate time usage, define smart goals, set priorities and plan to work less and produce more.

Theme: Time management

Recognize the archetypes of personality of the company to
improve decision-making and reactions to everyday situations. It will allow to know and  identify clients and teams, developing the necessary skills to achieve objectives.

Topic: Team leadership

Strategies and leadership techniques that will allow managers and middle leaders to know the elements that inspire the action of their collaborators, serve as a relational bridge between managers and younger collaborators and rise quickly and consciously within the organization

Topic: Team leadership

Produce, Manage, Undertake and Integrate are the vitamins of the model validated by Ichack Adizes to achieve business success. By complementing it with Ken Blanchard's Situational Leadership theory, it gives us the recipe for a good leader.

Topic: Project leadership

Six steps and tools that you must carry out to apply project structure to your ideas with successful results. It allows analyzing personal and professional initiatives and detecting weaknesses and strengths. A path to lead yourself and your work team.

Topic: Project leadership

Learn management and supervision schemes for telework collaborators, highlighting the benefits and key elements of remote work  that determine the success or failure of remote work.

Theme: Negotiation

The most productive way to resolve conflicts is through negotiation. This workshop shows participants how to achieve business goals while creating and maintaining positive long-term relationships.

Theme: Negotiation

Know David Berlew's model of influence and communication that consists of 3 energies, 5 styles and 12 behaviors to understand how to achieve our goals and strengthen  the relationships

Theme: Negotiation

Understand and practice a simple 8-step model to analyze different types of problems and develop strategies to make the right decision.

Theme: Sales

Recognize the characteristics of the consultative salesperson in the digital age through a metaphor of the operation of a bicycle. Knowledge, skills, attitudes and habits will be the pillars of the learning path of this successful training program.